Drivers swap information all day by phone and CB. Driver Chat gives the same conversation a home in FreightIntel, for use when you are safely stopped.

What you get

  • Rooms. A public lobby for signed-in users, a chat for each fleet you belong to, and direct chats with another user by handle.
  • Handles, not emails. You pick a handle of 3 to 24 letters, numbers, underscores or hyphens. Other users see the handle and never your email address.
  • Saved messages. Messages up to 2,000 characters are stored, so a conversation is still there when you come back. Unread counts show what you missed.
  • Voice and video. Direct and fleet chats can start a call between two devices. Calls use WebRTC and connect the devices directly where the network allows. If it cannot connect, messaging still works.

Staying in control

  • Report any message from another user, with a reason. A report keeps a copy of the message so it can be reviewed.
  • Block a user to hide their messages from you and stop direct messages and calls from them in both directions. You can unblock later.
  • Message sending is rate limited to prevent flooding.

What to know

  • Use chat only when parked. Please do not share passwords, email codes or private load details in the lobby.
  • Chat is not an emergency channel. Call 999.
  • Messages are stored on FreightIntel’s servers. See the Privacy Notice for how long and why, and the Terms for acceptable use.